Cloud Setup — start your free Onsites workspace

1. Create your workspace

Go to start.onsitesai.com and enter your work email. You will receive a magic link — no password to remember. On first login the setup wizard asks for your company name and display timezone.

2. Install the website widget

In Settings → Website, copy the widget snippet and paste it before the closing </body> of your site:

<script src="https://app.onsitesai.com/widget.js" data-org="your-org-id" defer></script>

Refresh your page and a chat bubble appears. The widget works on any static page, Next.js, WordPress and most site builders. Customize colors and position in the same settings screen.

3. Connect Email

In Settings → Channels → Email, choose one:

Forwarding: create a shared inbox address and forward everything into it — simplest, minutes.
Connect your own domain: verify with a DNS record and receive at your own addresses (recommended for teams).
IMAP import: bring your existing mailbox history into Onsites.

4. Connect Telegram

In Settings → Channels → Telegram, open a chat with your configured bot and tap Start. All messages land in the same inbox queue as website and email.

5. Connect WeChat

In Settings → Channels → WeChat, link your WeChat official account. Messages from your customers land in the same queue as website, email and Telegram.

6. Connect LINE

In Settings → Channels → LINE, link your LINE Official Account. Messages from your customers land in the same queue as website, email, Telegram and WeChat.

7. Connect WhatsApp and Messenger

In Settings → Channels, connect WhatsApp by linking your WhatsApp Business number and Messenger by linking your Facebook Page. Messages from your customers land in the same queue as website, email and Telegram.

8. Invite your team

Settings → Team → Invite. Your first three seats are free. A fourth seat starts at $15/month, prorated daily. Every seat gets the whole product — there are no feature tiers to assign.

9. Add AI credits (optional)

AI never unlocks anything by default. When you want Copilot or Harness, buy a credit pack in Settings → Billing → AI credits. From $10 (1,100 credits), never expire, soft spend limit enabled by default. See the billing guide for the exact table.

10. Remove the watermark (optional)

The widget shows a small Powered by Onsites AI badge on the free tier. Your first payment — an extra seat or an AI top-up — removes it permanently.

Tip: The billing guide explains what counts against storage (chats, emails and attachments all count — but text is tiny) and how to set hard AI spending limits.