Onsites AI is 100% free forever — 3 seats and 100 MB included. Start free →
The product

Four products. One database. Zero re-keying.

Onsites Chat, Onsites CRM, Onsites Mail and Onsites AI are one system. Talk to a customer anywhere and the whole picture is already on screen. Free to start — in the cloud or on your own servers.

The suite

Everything customer-facing, in four products

Each product is complete on its own. Together they share one customer record.

Onsites Chat

The concierge inbox

  • Website widget, email, Telegram, WeChat, LINE, WhatsApp and Messenger in one queue
  • Assign, tags, private notes, SLA tracking, keyboard shortcuts
  • Visitor journey and full history docked to every conversation
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Onsites CRM

Accounts, contacts, opportunities

  • Companies, contacts and pipeline in the same database as the chats
  • List and board views, custom tables, structure workbench
  • Every conversation links to the customer — one click to open
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Onsites Mail

Your mailboxes, one workspace

  • Connect via IMAP/SMTP, pull years of history in
  • Shared signatures and reply templates per mailbox
  • Built-in AI model filters spam, phishing and harmful mail — free; folders, views and star keep it tidy
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Onsites AI

Copilot drafts. Harness answers.

  • Copilot: draft, polish, change tone, translate — 3 credits ≈ $0.03
  • Harness: ask about CRM, your handbook or open chats — it runs the tools
  • Agent Studio: a dedicated AI workspace with model and tool controls
Explore AI →
One record

A conversation becomes a quote becomes an invoice

This is what “one database” means in practice. Nothing is re-keyed, nothing is lost between tools.

A customer writes

On your website widget, by email, or in Telegram, WeChat, LINE, WhatsApp or Messenger — it lands in the same queue.

The record builds itself

Contact and company are created or matched, with source, UTM and journey attached.

Quote from the thread

Build a quote with your letterhead and templates — right next to the conversation.

One click to order

The quote becomes a sales order, then a commercial invoice. No copy-paste.

Context returns

Next time they write, the full history — chat, mail, orders — is already docked.

Onsites AI

AI where it helps. Priced where you can see it.

Three layers, one credit meter. No per-seat AI tax, no mystery bundle.

Copilot

Lives in the reply composer. Suggests drafts, polishes yours, changes tone, translates to the customer’s language.

3–6 credits per action (≈ $0.03–0.06)

Harness

A standalone assistant that knows your CRM, your handbook and your open chats. It can run tools and show its steps in the thread.

15 credits an ask · 24 credits with tools

Agent Studio

A dedicated AI workspace: pick the model, pick the tools, scope it to your workspace. Build the assistant your team actually needs.

Included — bring your own model endpoint

Channels

Every channel. One queue.

Seven channels are live today. Our goal is every channel your customers use.

Website widget Email — forwarding & IMAP Telegram WeChat WhatsApp Messenger Instagram — soon LINE

One workspace for the whole relationship.

Start free in 15 seconds. Cloud or self-hosted — your call.