Website widget, email, Telegram, WeChat, LINE, WhatsApp and Messenger flow into a single queue — with the customer’s whole record docked beside every conversation. Free for your first 3 seats, forever.
Chats, emails and messages all land in the same place, and the customer context panel shows who you are talking to before you type a word.
| Channel | Website widget |
| Customer | Acme GmbH — 4 open opportunities |
| Last invoice | #1047, paid |
Website, Email, Telegram, WeChat, LINE, WhatsApp and Messenger are live today. Instagram is next on the roadmap — every channel your customers use is the goal.
Company, open opportunities, last invoice and past conversations dock beside every thread. One click — the full picture, no tab-switching.
Assign, macros, status and SLA tracking without heavyweight ticketing ceremony. Instant visibility into who is past due.
Shared drafts for the team, private notes for yourselves. Publish one answer, keep the debate internal.
Speed-to-reply widgets show your real response times on your own website — earned, not claimed.
Chats and emails count toward storage, but text is tiny — the free tier stores countless messages. Attachments are what add up.
Every chat already knows the customer. These products finish the job.
Accounts, contacts and opportunities — auto-linked from every conversation, with no re-keying.
Explore CRM →Turn the thread into a quote, an order and an invoice — from the same workspace.
Explore Mail →Copilot drafts the reply, Harness answers from your data — from 3 credits ≈ $0.03.
Explore AI →Onsites Chat is part of the free tier — the whole product, not a trial. $15/month from the 4th seat, text storage always free.
Start free in 15 seconds. Cloud or self-hosted — your call.