Onsites AI is 100% free forever — 3 seats and 100 MB included. Start free →
FREE First 3 seats free forever — not a trial.

AI-powered support desk with CRM and invoicing built in.

One shared inbox for website chat, email and social. AI drafts replies, updates CRM, creates quotes and chases invoices.

No card required·100 MB included·Cloud or self-hosted

Conversations

Visitor #12

AI assistant on Open

Demo · click a conversation to switch · try sending a reply in the box

The problem

Complexity is where most support stacks tap out

Most help desks hide their costs until you’re committed. Onsites shows you everything up front.

01

Teams lack shared context

Scattered tools mean customers repeat themselves, agents miss the invoice beside the ticket, and sales never hears about bugs.

Onsites instead: Chat, CRM and documents live in one database. Context follows the customer everywhere.

02

AI stops at simple questions

Other AI handles FAQ-level requests only — and bills you $0.99 per resolution for the privilege.

Onsites instead: Harness reads your CRM, handbook and history, and shows its sources. 24 credits ≈ $0.24.

03

Plans punish every new hire

Most platforms charge for every seat from day one — even a team of three. Growth becomes a tax on hiring.

Onsites instead: 3 full seats free forever. The 4th seat is $15/month. Growth pays for itself.

A fully-featured suite

Everything customer-facing, one workspace

Four products, one shared record — with AI woven through every one. Start free — every feature below is included at $0.

01 · Concierge

Onsites Chat

Website, email, Telegram, WeChat, LINE, WhatsApp and Messenger in one queue today — every channel is the goal — with the customer record docked to each conversation.

  • Multichannel inbox, one queue
  • AI drafts replies from the thread (≈ $0.03)
  • Shared drafts, tags & SLAs
  • 100 MB stores countless messages
Learn more →
02 · CRM

Onsites CRM

Accounts, contacts and a deal pipeline that live in the same database as the conversations.

  • Conversations auto-linked
  • Pipeline & expected value
  • Ask AI about any account — answers cite your data
  • No required fields to start
Learn more →
03 · Documents

Onsites Mail

Quotes, orders, invoices and contracts from one editor, with a catalog that keeps pricing consistent.

  • AI drafts quotes from the thread (≈ $0.03)
  • Catalog-shared prices
  • Status audit trail
  • Built-in AI spam & phishing filter — free
Learn more →
04 · AI 1 pt

Onsites AI

Copilot drafts and translates. Harness answers from your data with sources — at a flat per-credit price.

  • Copilot draft ≈ $0.03
  • Harness with tools ≈ $0.24
  • Works inside Chat, CRM & Mail
  • Credits never expire
Learn more →
$0.03a Copilot draft
$0.24a Harness tool run
$03 seats, forever
0hidden fees
One record

A quote becomes an order becomes an invoice. No re-keying.

The document you send is the record you keep. Status moves forward, history stays attached, and AI reads the whole thread.

Conversation“Price for 20ft LCL to Jeddah?”
QuoteTurned from chat in 2 clicks
OrderClient approves — 1 click
InvoiceNumbered & sent, same record
Connects to your stack

Works with the tools you already use

No rip-and-replace. Website, Email, Telegram, WeChat, LINE, WhatsApp and Messenger today — every channel on the roadmap — plus your data and your own AI model.

Website widget
Contact form
Quote form
Newsletter
Email — forwarding & IMAP
Telegram
WeChat
WhatsApp
Messenger
Instagram soon
LINE
Your domain & TLS
REST API & webhooks
CSV / JSON export
OpenAI-compatible AI endpoint
Your own internal model
Stripe payments
Made for

Teams that live in the inbox

Pricing

Free to start. Three published numbers after that.

No plans to pick, no per-resolution surprises. Copy these into your budget spreadsheet.

From the 4th seat
$15/seat/mo
Extra seats, prorated daily
  • First 3 seats $0 forever
  • Every seat, every feature
  • Downgrade credits days back
Add when you hire
Prepaid
$10 / 1,100 credits
AI credits — never expire
  • Copilot draft = 3 credits (≈ 0.03)
  • Harness with tools = 24 (≈ 0.24)
  • Soft spend limit by default
Top up when you need it

Matches the numbers on the live pricing & calculator page. First payment removes the watermark permanently.

The honest comparison

We publish the math. See how the rest compare.

Onsites AI
Intercom
Front
Help Scout
Free plan
yes, forever
trial only
trial only
trial only
Price per seat
$0 (3 free) → $15
$29+
$29+
$45+
AI pricing
$0.03$0.24 fixed
$0.99 / resolution
per resolution
per resolution
CRM + documents
built-in
add-ons
add-ons
integrations
Self-hosted
yes — $15/seat/mo, billed annually
First payment
removes watermark

Public list prices, checked regularly. See the full comparison →

FAQ

Quick answers

Do I have to choose a plan?

No. There is one free plan. You add seats, storage and AI credits only when you need them — nothing to un-choose later.

What counts against storage?

Chats and emails count too, but text is tiny — the 100 MB free tier stores countless messages. Attachments, files and documents are what add up.

Is the free tier really permanent?

Yes. Complete software, 3 seats and 100 MB forever. Not a trial, no time limit, no credit card.

Can we run it on our own servers?

Yes — on your LAN or your own cloud, $15/seat/month, billed annually (10 seats minimum). You provide the AI model and the storage; installation, updates and support are included.

How is your AI cheaper than per-resolution platforms?

A Copilot draft is 3 credits (≈ 0.03); a full Harness tool run is 24 (≈ 0.24). Credits are fixed and never expire.

Perfect customer experiences.

Started in 15 seconds. Free for your whole team. Cloud or self-hosted — your call.