Our AI answers the moment you write, and hands you over to a real person whenever you ask — no ticket-number maze. Or email support@onsitesai.com.
Questions about features, your workspace, billing or invoices — anything about the product.
Tell us about your environment — LAN, private cloud or air-gapped — and get a deployment-ready answer within one business day.
Security questions, data-protection requests and responsible disclosure all reach the same team. See how we handle data in the Privacy Policy.
Your work email, the workspace or plan you're on, and what you expected vs. what happened. For self-hosted, add your environment and seat count — we'll come back with sizing and a quote.
No sales scripts. A real reply from the team that builds the product.