AI inside the tools your team already uses — no per-resolution bills, no mystery bundle. A Copilot action is 3 credits ≈ $0.03, fixed and public. Credits never expire.
Copilot lives in the composer. Harness answers with your data. Agent Studio builds assistants of your own — all on the same fixed credit price.
Harness can only answer using your CRM, handbook and chat history — and it shows its sources.
Every workspace gets its own agent. You don’t configure it — you feed it. One URL to start, your documents to sharpen it.
Enter your company website’s URL — the one you gave at signup works too. That’s the whole setup: no prompts to write, no model to configure, no flowchart to draw.
Onsites AI reads your public pages — products, services, pricing, FAQ, shipping terms, about — and builds a knowledge base of how your business works and how you talk. Minutes, not weeks.
For sharper, more professional answers, add handbooks, rate cards, product sheets, contracts, spreadsheets or an internal FAQ. Files stay private to your workspace. Optional — but this is what makes the agent truly yours.
The agent answers customers and teammates using only your materials — and shows where each answer came from. Correct it once, it stays corrected.
Want hands-on control? Agent Studio lets you pick the model, choose the tools and scope the agent to a workspace.
Lives in the reply composer. Suggests drafts, polishes yours, changes tone, translates to the customer’s language. 3–6 credits per action (≈ $0.03–0.06).
A standalone assistant that knows your CRM, your handbook and your open chats. It runs tools and shows its steps in the thread. 15 credits an ask · 24 with tools.
A dedicated AI workspace: pick the model, pick the tools, scope it to your workspace. Build the assistant your team actually needs. Included — bring your own model endpoint.
Copilot and Harness use only your workspace data, with visible sources. Nothing is used to train shared models.
Point Harness and Copilot at an internal model, or bring your own API key. No customer data leaves your network by default.
Prepaid packs from $10, spent only when AI is used, soft spend limit on by default. No per-resolution surprises.
1 credit ≈ $0.01. Spent only when AI is used. Compare that with per-resolution AI at $0.99+.
| Action | Credits |
|---|---|
| Copilot: draft, polish, tone | 3 |
| Suggest reply | 6 |
| Translate (auto) | 3 |
| Conversation summary | 6 |
| Harness ask (1 round) | 15 |
| Harness with tools (CRM / handbook / chats) | 24 |
Popular $10 / 1,100 credits · Team $20 / 2,400 · XL $50 / 6,500. Buy them when you want them — the free tier never requires AI.
AI is only as good as the data it can reach. These are its sources.
The concierge inbox where Copilot drafts and Harness replies — every channel in one queue.
Explore Chat →What Harness reads to answer: accounts, contacts, opportunities and full history.
Explore CRM →“Build the quote” — AI turns the thread into documents with catalog-consistent numbers.
Explore Mail →Start free in 15 seconds. Add credits from $10 only when you want them.